Frequently Asked Questions

Delano Veterinary Clinic provides veterinary care for dogs & cats only.

We do everything we can during business hours to care for your pets. For after hour care, we recommend Veterinary Emergency Group (VEG). You can find information for VEG at the bottom of this page, or you can search the Veterinary Emergency Group website for a location near you.

While we generally try to schedule appointments for the care of your pet, we understand that accidents happen and emergencies arise. We do provide emergency care during business hours. We ask that you kindly call ahead, if possible, to help us better prepare for you. If the emergency is after regular business hours, please refer to the the Veterinary Emergency Group listed at the very bottom of this page – just click on “Emergency & Urgent Care Clinics” to view the full list. 

If it is your first visit with our clinic, fill out the New Client Form online. Please drop off, email, or fax any previous vet records and vaccine certificates, we will request these prior to scheduling an appointment.

For your pet’s annual visit and for dental appointments, we do ask that you bring a stool sample with you.

Yes! You can get prescriptions filled directly from us as well as from our online store. When shopping online, you can arrange to ship directly to your home. If you need a prescription refill, please fill out our Prescription Refill Form, please allow 72 business hours for your request to be processed.

Understanding when it is time to let our pets say goodbye can be the most painful decisions a pet owner is required to make. Talk to us and we can help you navigate this difficult situation. If end-of-life is ultimately what’s in the best interest, we do offer respectful euthanasia with the option to have them cremated individually, to have them communally cremated, or to bring your pet’s remains home.